Log and Usage Data:

We may also collect information how the Service is accessed and used (“Usage Data“). This Usage Data may include information such as your computer’s or other mobile device’s Internet Protocol address (e.g. IP address), browser type, browser version, the webpage you were visiting before you came to our Site, the pages of our Service that you visit, information you search for on our Site, the time and date of your visit, the time spent on those pages, unique device identifiers and other statistics and/or diagnostic data. We use this information to monitor and analyze use of the Site and Services for technical administration and tailoring our Services to our users’ needs.

Children’s Privacy:

Our Service does not address anyone under the age of 18 (“Children“). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

2. Information Use

A. Providing Information; Respond to Requests

When you ask for information about the Service (for example, when you request a demo or ask us to send you offers or price information), or register to a webinar or an event, we will use your contact information to respond to your request. Such use is necessary to respond to or implement your request.

Providing the Service

We use account-related data provided by customers in connection with the purchase, sign-up, use, or support of the customer account (such as usernames, email address and billing information) to provide you with access to the Service, contact you regarding your use of the Service, or to notify you of important changes to the Service. Such use is necessary for the performance of the contract between you and us.

B. Improving our Service

We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other easy-ware-ticketing.com users to attempt to provide you with a better experience, to improve the Services and to analyze and understand how the Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver a product to you according to your preferences or restrictions.

C. Sending Marketing Communications and Announcements

We also use your Personal Information to contact you with marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications, or contact us at support@easy-ware.com“.

We may also provide you the opportunity to participate in surveys, contests or offers (any of these a “Promotion”) via our Site or Services. If you participate in a Promotion we will request certain Personal Information from you. We use the Personal Information you provide to us in these instances to administer your participation in the Promotion. Participation in a Promotion is completely voluntary and you therefore have a choice whether or not to disclose this information.

D. Fulfilling our Legitimate Interests

We use data relating to your use of and interaction with our Service, including information that we receive through cookies and similar technologies, for certain legitimate business interests, which are the following:

• to provide, administer, and support the Service;
• to personalize and improve your access to and use of the Service (including to increase our Service’s functionality, product features, and user-friendliness);
• to meet our corporate and social responsibility objectives;
• if you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, we will keep basic data to identify you and prevent further unwanted processing; And
• for internal business/technical operations, including troubleshooting, data analysis, testing, to prevent fraud or criminal activity, misuses of our products or services and ensure the security of our IT systems, architecture, and networks.

3. Cookies Policy

Like many websites, we use “cookies” and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. We may use “persistent cookies” to save a username and login password for future logins to the Site and differentiate you from another patron. We also may use “session cookies” to enable certain features of the Site or Services, to better understand how you interact with the Site and to monitor web traffic routing on the Site and aggregate usage of the Site and Services. We also may use “preference cookies” to remember your preferences and various settings. Some of these cookies are placed by third parties helping us providing our Service to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may also use “pixel tags,” “web beacons,” “clear GIFs” or similar means (individually or collectively “Pixel Tags”) in connection with our Services to collect usage, demographic and geographical location data. A Pixel Tag is an electronic image, often a single pixel, that is ordinarily not visible to users and may be associated with cookies on a user’s hard drive. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns.

4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, Easy-Ware Corporation transfers Personal Information to the United States and processes it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Disclosure Of Data

• WE WILL NOT SHARE, SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION WITH OTHER PARTIES EXCEPT AS Aggregate Information and Non-Identifying Information. We may share aggregated information that includes non-identifying information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
• Companies Using Our Services We may share your email address and other personal information with the company or organization for whose event you are registering, purchasing a ticket, purchasing other items, or making a donation by using any of the Easy-Ware Corporation Services. In such case, you will be subject to that company’s or organization’s privacy policy with respect to their use of this information.
• Business Transaction. If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant in the manner required by the requesting entity.
• Easy-Ware Corporation also reserves the right to disclose information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect Easy-Ware Corporation from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Services; enforce our Terms of Use; or to protect the rights, property, or personal safety of Easy-Ware Corporation, our users, or others.

7. Phishing

Identity theft and the practice currently known as “phishing” are of great concern to Easy-Ware Corporation. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

8. Service Providers

We may employ third party companies and individuals to facilitate our Service (such as credit card processing services, maintenance services, database management, web analytics and improvement of our Services’ features) (“Service Providers“), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cloud

We use Microsoft Azure storage service to store some of your information. You can find more information on Microsoft Azure’s data security at: https://azure.microsoft.com/en-us/overview/trusted-cloud/privacy/

Analytics

At the request of our customers, we may use third-party Service Providers to monitor and analyze the use of our Service. Unless explicitly requested by our customers, no information is shared with any third-party Service Providers.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Tunl Their Privacy Policy can be viewed at https://tunl.com/policies

9. Links To Other Sites

Our Service may contain links to other websites and online services that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. The fact that we link to a website, content or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. These other websites or services may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We strongly advise you to review the privacy policies or statements of every site you visit.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. easy-ware-ticketing.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where easy-ware-ticketing.com relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Rights Under the Californian Act (CCPA)

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities).

To obtain this information, please send an email message to support@easy-ware.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us.

Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

12. Changes and Updates to this Privacy Policy

This Privacy Policy may be revised periodically, and this will be reflected by a “last modified” date below. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page, except that (i) we will not, without your consent, use your previously collected personally identifiable information in a manner inconsistent Privacy Policy in effect when we received that information, and (ii) if you do not agree with any changes to the Privacy Policy, you may terminate your account ceasing use of the Services.

13. Contact Information

If you seek to exercise the foregoing rights to access or delete Personal Data which constitutes ‘personal information’ as defined in CCPA or as ‘personal data’ under the GDPR, please contact us at support@easy-ware.com or write to us here.

Easy-Ware Corporation
2052 N Lincoln Park West, Suite 614
Chicago, IL 60614
USA

We respond to all requests we receive from you wishing to exercise your data protection rights within a reasonable timeframe in accordance with applicable data protection laws. By writing to us, you agree to receive communication from us seeking information from you in order to verify you to be the consumer from whom we have collected the Personal Data from and such other information as reasonably required to enable us to honor your request.

This Privacy Policy was last modified on September 15, 2021